[ref. j71596600] Hougang - IT Executive (Retail)

Job Responsibilities:

• Provide technical assistance and support for retail restaurants (including POS systems)
• Provide IT related support to all internal stakeholders (including support via phone or remote assistance) to resolve all hardware and software issues
• Plan and update marketing promotions and components for self-ordering systems
• Working closely with Marketing/IT department and responsible for projects that are related to system automation (self-ordering system)
• Manage on-site IT matters
• Prepare activity reports
• Attend to other ad-hoc projects and duties as assigned by direct Supervisor
• Network infrastructure planning
• New Device Setup SOP documentation
• Equipment planning and purchase
• Data protection
• Job deployment and manpower schedule
• Project schedule
• System error and data recovery

Job Requirements:

• Candidate must possess at least a Diploma or Bachelor’s Degree in Information Technology (IT)
• Basic networking knowledge and provides helpdesk support
• Requires domestic traveling to provide support for restaurants island-wide

Other Requirements/ qualities such as personality traits or skills required for the job:

• Knowledge of Microsoft Office.
• Basic knowledge of HTML would be an advantage
• Experience in troubleshooting software
• Prior experience in a retail environment would be an added advantage
• Knowledge of Point Of Sales would added advantage

We welcome applications from interested candidates via this platform only.