IT Executive | Airport Hospitality|

• Maintain smooth operation and performance of all company IT systems
• Monitor LAN/network usage and ensure regular backups and system integrity
• Perform preventive maintenance and minimize downtime during peak hours
• Log and track system issues, changes, and resolutions
• Coordinate with vendors for system upgrades, support, and cost-effective procurement
• Support system audits and compliance checks with the Finance Department
• Manage antivirus software deployment and virus protection updates
• Track and ensure compliance with all software licenses
• Conduct training for internal staff and IT team on system use and best practices
• Support regional and HQ IT teams on system integration and infrastructure alignment
• Ensure data security through password control, backup verification, and secure storage
• Maintain client data integrity for Sales and Marketing operations
• Provide 24/7 IT support availability and handle emergency issues
• Step in for IT Manager when required to manage hardware and service maintenance
• Evaluate and recommend new IT systems and equipment to enhance operations
• Adhere to IT budget and capital expenditure policies

Key Skills & Experience:

• 2–4 years' experience in IT support, system administration, or related roles
• Proficient in Windows OS, Office 365, Active Directory, VPN, and firewalls
• Strong in network troubleshooting, remote desktop tools, and IT asset management
• Excellent communication, problem-solving, and multitasking abilities
• Regional IT support experience and occasional travel within Southeast Asia
• Holds a diploma or degree in Computer Science, IT, or a related field