[GOVT] Call Center Operator | Central | Mon - Fri - Geylang
DHL Supply Chain Geylang Full-time
Contact Centre Agent - 1 Year Contract
Working days & hours: Monday to Friday, 8.30am-6pmWorking location: Nearest MRT Chinatown
Responsibilities:
- Attending to inbounds calls from members of public
- Provide satisfactory explanations to MOP and provide remedial action where necessary
- Ad hoc duties pertaining to the call center
Job Requirements:
- Able to converse with mandarin speaking callers
- Proficient in Microsoft Office applications
- Ability to handle difficult interactions in a professional manner
Job Qualifications:
- Must possess O-Level/Higher NITEC/A-Level/Diploma/Degree
- At least 2 years of relevant working experience in Contact Centre, customer support and customer service functions
DHL Supply ChainToa Payoh, 4 km from Geylang
and provide remedial action where necessary
• Ad hoc duties pertaining to the call center
Job Requirements:
• Able to converse with mandarin speaking callers
• Proficient in Microsoft Office applications
• Ability to handle difficult interactions...
StaffKing Pte LtdBedok, 4 km from Geylang
records and prepare Quality Claims Reports (QCR).
• Follow up with QA on quality-related service issues.
Requirements:
• Exposure to customer-oriented environment and/or call center experience
• Strong communication skill and interpersonal skills...
TempServ Pte LtdAng Mo Kio, 7 km from Geylang
Responsibilities:
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record...