Customer Service Officer [Call Centre]- East/West- Basic+ OT+ Variable Bonus - Bedok

apartmentStaffKing Pte Ltd placeBedok scheduleFull-time calendar_month 

Summary :

  • Basic+OT+VB
  • East/West
  • Office Hour

Job Scope:

  • Provide excellent customer service and address customer concerns with empathy.
  • Recommend products, service contracts, service fees to customers.
  • Maintain a clean and welcoming showroom environment.
  • Assist with preparing after-sales reports and other tasks as needed.
  • Support customers via phone and in-person to promote products and service.
  • Collect service charges and follow up on unpaid bills.
  • Update customer service records and prepare Quality Claims Reports (QCR).
  • Follow up with QA on quality-related service issues.

Requirements:

  • Exposure to customer-oriented environment and/or call center experience
  • Strong communication skill and interpersonal skills
  • Good listening skills
  • Enthusiastic and self-motivated individual

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Gean Hock Leng (R25126891)

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