Customer Service Officer [Call Centre]- East/West- Basic+ OT+ Variable Bonus - Bedok
StaffKing Pte Ltd Bedok Full-time
Summary :
- Basic+OT+VB
- East/West
- Office Hour
Job Scope:
- Provide excellent customer service and address customer concerns with empathy.
- Recommend products, service contracts, service fees to customers.
- Maintain a clean and welcoming showroom environment.
- Assist with preparing after-sales reports and other tasks as needed.
- Support customers via phone and in-person to promote products and service.
- Collect service charges and follow up on unpaid bills.
- Update customer service records and prepare Quality Claims Reports (QCR).
- Follow up with QA on quality-related service issues.
Requirements:
- Exposure to customer-oriented environment and/or call center experience
- Strong communication skill and interpersonal skills
- Good listening skills
- Enthusiastic and self-motivated individual
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
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