Call Centre Associate / Office Hours / AMK & Tg Pagar!
TempServ Pte Ltd Ang Mo Kio Full-time
Responsibilities:
- Handle customers’ queries (via telephone / email) escalated from Call Centre
- Reports to the team lead and Contact Centre Manager
- Assist in the documentation of operational procedures
- Respond promptly to and record details of customer enquiries
- Handle and resolve issues raised by customers and record details of actions taken
- Escalate requests and unresolved issues to management
Requirements:
- Min ‘O’ level /'N' level with Nitec / Diploma in any discipline
- Experience in Customer Service and Call Centre role
- Possess excellent customer service, communication and interpersonal skills
Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].
Tempserv Pte LtdLicense No: 06C3745
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