Executive / Senior Executive, Programme Operations & Client Services - Bukit Merah

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

If you are passionate about student engagement, operational excellence, and driving service improvements, we invite you to be part of our dynamic team!

• Administer student and learner services in specialized areas such as admissions, course administration, examinations, and assessments.
• Handle student and learner inquiries, providing timely and effective support.
• Assist in the planning and organization of student graduation ceremonies.
• Collaborate with teams to review and improve processes and guidelines, ensuring operational efficiency and alignment with industry best practices.
• Conduct data analysis and generate reports for internal and external stakeholders to support decision-making and track progress.
• Work closely with Practice Chiefs, Programme Chiefs, Business Development, and the Graduate Recruitment team to support admissions goals and programme completion.
• Undertake ad-hoc projects related to programme operations and student services as needed.

• Bachelor's degree with at least 4 years of experience in the education sector, specializing in exam preparation, assessments, and examination processes
• Strong administration, planning, and organizational skills with keen attention to detail.
• Excellent communication, interpersonal, and customer-centric mindset; service-oriented.
• Self-driven, resourceful, and a great team player
• Proficient in MS Office, especially Excel.