Customer Service Executive - Freight Forwarding - Bukit Batok - ref. s19284123

Job Responsibilities:

• Provide support to import/export shipments processing and arrangement
• Co-ordination with various parties (including customers, overseas agents,

• Handle a full spectrum of import and export documentation.
• Create job information into the system
• Handle billing, costings and ensure prompt invoicing to customers.
• Prepare manifest.
• Liaise with carriers, feeder operators, vendors, overseas offices and customers.
• Checking of vessel berthing & schedules.
• Liaise with service providers and customers on shipments arrangement
• Daily monitoring shipments (arrival date, depart date, time, short landed, survey,

• Handling DG Declaration, Portnet and Tradenet usage – an advantage.
• Any other Adhoc duties assigned.

Job Requirements:

• Minimum GCE “N” or “O” level
• Minimum 1 to 2 years’ experience in shipping/freight forwarding
• Possess good communication and customer service skills; a detailed and

• Pleasant personality with positive working attitude
• Interested in customer service, data entry and doing documentation
• Proficient in PC application (MS Word, Excel)