IT Support Engineer - Toa Payoh
About the role
We are seeking a talented and motivated IT Support Engineer to join our team at ServLink Technology Resources Pte Ltd. This is a contract role based in the Downtown Tanjong Pagar Central Region, where you will play a pivotal part in providing high-quality IT support and technical assistance to our clients.
What you'll be doing- Respond promptly to IT support requests, troubleshoot and resolve technical issues
- Provide on-site and remote support for hardware, software, and network-related problems
- Assist with the installation, configuration, and maintenance of computer systems and applications
- Collaborate with cross-functional teams to ensure the smooth operation of IT infrastructure
- Document all support activities and maintain accurate records
- Identify opportunities for process improvements and contribute to the development of IT support strategies
- Minimum 2 years of experience in a similar IT support role
- Strong technical skills and the ability to troubleshoot and resolve a wide range of IT issues
- Excellent communication and customer service skills to effectively interact with users
- Familiarity with common office productivity software, operating systems, and hardware
- Ability to work independently and as part of a team
- Adaptability to handle multiple tasks and priorities in a fast-paced environment
What we offer
At ServLink Technology Resources, we are committed to providing a supportive and rewarding work environment. You will have the opportunity to grow your skills, collaborate with a talented team, and contribute to the success of our clients. We offer competitive compensation, flexible work arrangements, and opportunities for professional development.
About us
ServLink Technology Resources is a leading provider of IT solutions and services, serving clients across diverse industries. Our mission is to empower businesses with cutting-edge technology and exceptional support. With a focus on innovation and customer satisfaction, we strive to be the trusted partner for all your IT needs.
If you're ready to take on this exciting challenge, apply now and let's discuss how you can be part of our dynamic team.