[ref. a49970800] Bukit Batok - Customer Service Manager
Ideals Recruitment Bukit Batok Full-time
Salary Package: Basic Up to $4200 + AWS + VB + Quarterly incentive
- Established Water Treatment industry
- Working Location: Tuas (Company transport provided)
- Working Days & Hours: 5 days work week (8am - 5pm)
Your Role, Your Influence:
- Oversee daily operations of customer service department and ensure team deliver exceptional service standards
- Maintain Good relationship with existing clients
- Prepare monthly performance and operational reports
- Achieve monthly service KPI standards
- Collaborate closely with Business Development team to satisfy clients' need
- Ad-hoc duties as per assigned by the Management
The Ingredients for Success:
- Min Degree in Business and with 2 years of customer service supervisor experiences
Seize This Opportunity!
Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!
Only shortlisted candidates will be contacted.
Teh Siew Ying
Registration No: R21103305EA Licence no.: 14C7121
PERSOLBukit Batok
Responsibilities
• Lead, coach, and mentor the customer service team to deliver excellent service.
• Manage sales leads, proposals, service forms (eSEF), and invoicing.
• Oversee daily operations, including customer inquiries, service issues...
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with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements...
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standards
• Collaborate closely with Business Development team to satisfy clients' need
• Ad-hoc duties as per assigned by the Management
The Ingredients for Success:
• Min Degree in Business and with 2 years of customer service supervisor experiences...