Customer Service Manager - Toa Payoh
KOLORIST PTE. LTD. Toa Payoh Permanent
Responsibilities:
- To maintain a professional, positive and empathetic attitude at all times
- Provide professional and excellent customer support, encouraging customers to come back
- To satisfactorily respond to customers’ demands and queries with excellence.
- To gather and retain customer information
- Communicate and coordinate with the team and management to ensure smooth operations
- Provides feedback on the efficiency of the operations and customer service process
- Diploma or Bachelor’s Degree in relevant fields
- Professional looking and well-groomed to the standards set
- Proficient in customer service and communication skills
- Ability to stay calm in any given situation
- Possess digital literacy
- 1-2 years of relevant customer service experience will be a plus
- Prior experience in the beauty line preferred
Toa Payoh
Our Client in the 3PL Industry is currently hiring~
Customer Service Manager | Logistics | Retail | Up to $4800
JOB DESCRIPTION
• Maintain inventory accuracy in customer’s WMS system
• Data compilation & reconciliation related reports
• Achieve...
KOLORIST PTE. LTD.Geylang, 4 km from Toa Payoh
with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements...
Toa Payoh
detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods....