Service Desk Engineer
Nobility Placement Services Pte. Ltd Singapore
Job Description
Job Requirements:
Degree/Diploma in Information Technology or equivalent.
Must have minimum 3 years of Experience in Technical Support / 24X7 Service Desk
Must have experience in supporting Computer Hardware, OS, Software Applications in both Windows & Mac Environments
Experience in ITSM Ticketing Tools like ServiceNow, etc.
Experience in supporting users over the phone, onsite, or remotely using TeamViewer
Good to have certification in ITIL v3 or above
Good to have knowledge of user access management processes/tools like SailPoint/Okta
Excellent written and verbal communication skills
Westpac BankSingapore
Role Title: Service Desk Engineer (12 months contract)
Role location: Singapore Based
How will I help?
As the Service Desk Engineer, you will be responsible for acting as the first point of contact through handling of calls and emails...
Morgan Mckinley Pte LtdSingapore
as a Service Desk Analyst and be the first point of contact for our internal and external users!
Key Responsibilities:
• Act as the primary contact for inquiries and issues raised by users.
• Ensure client and stakeholder satisfaction by minimizing rework...
Singapore
company with heavy investments in IT.
To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)
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• skills
it support, service desk support...