Senior Field Application Engineer, LSI - Geylang

OVERVIEW & IMPACT: Samsung Electronics Device Solutions is a global leader in Semiconductor industry.

Incumbent be responsible in providing advisory, technical solutions and leadership to the customers and various stakeholders. Using his/her technical, organizational, and customer knowledge to influence customers and assist them in applying in the products/services to their needs resulting in revenue generation, new business identification and future opportunities.

JOB RESPONSIBILITIES:

• Communicate and collaborate with various stakeholders to understand and resolve technical and quality related issues.
• Maintain awareness of and communicate internally to Device Solutions Regional

• Conduct regular training to the relevant personnel in terms of technical and product knowledge.
• Gathering technical requirements / specification from customers through close partnership with Sales & Marketing team members.
• Providing support to the sales team and customers for all technical enquiries such as technical presentations regarding product strategy and roadmaps, features, industry technology and competitive positioning
• Ensure smooth operation of quality support for LSI products (Smartcard,CMOS Image Sensors, IOT)

Experience :

• At least 5 years' experience in Field Application Engineering / or Technical support Management in Industrial Electronics or Semiconductor industry.
• Direct Experiences in Smart Card Segment ( e.g banking certification requirement/RFID trouble shooting matters or Camera Image sensors related

• Experiences in customer project design-in (understanding of customers design flow) and follow up in failure analysis issues (from self managing minor problems to co-working on complex issues with HQ team) will be added advantage