Senior Executive (Business Development & Sales Support)

The ideal candidate should possess strong communication, coordination, interpersonal skills and multitasking abilities, with the ability to work in a fast-paced education and training environment.

1. Sales & Business Development Support

• Support the Business Development & Sales team in consolidating and following up on leads for individual and corporate training programmes
• Support outreach activities, networking events, roadshows, webinars, meetings and business presentations with clients and stakeholders
• Follow up with prospective students, corporate clients and partners to support enrolment conversion and relationship development

1. Lead Management & CRM Administration

• Manage incoming sales enquiries, proper assignment of leads, generate periodic lead management and sales performance reports
• Maintain accurate and up-to-date records in sales databases and CRM systems
• Track lead conversion status and support the sales team in pipeline management and follow-up activities

1. Sales & Billing Administration

• Manage sales orders, invoices, receipts, maintain accurate sales and customer records
• Track payment status, follow up on outstanding payments with the BD/Sales team, and coordinate with Finance on billing reconciliation matters
• Support grant/funding administration, prepare sales and billing reports, and operational support to other Departments

1. Administrative & Operational Support

• Prepare weekly and monthly sales reports, pipeline updates, lead and enrolment statistics reports
• Ensure proper filing and maintenance of business, sales, and funding-related records
• Support internal audits, documentation processes, and operational compliance requirements

1. SSG Funding & Grant Support

• Provide administrative and operational support for SkillsFuture Singapore (SSG) funding processes and grant-related matters
• Maintain proper records of funding claims, supporting documents and submissions of required funding documentation and reports
• Keep updated with government funding policies, training grants, and ensure compliance with SSG funding requirements and auditing standards

• Diploma or Degree in Business, Marketing, Communications or related disciplines
• Minimum 2–3 years of experience in sales support, business development coordination, education and training administration
• Familiarity with SkillsFuture Singapore (SSG) funding processes and government grant administration will be an advantage
• Experience in private education or corporate training environment preferred Strong communication, coordination, customer-focused, interpersonal skills and multitasking abilities with attention to detail
• Comfortable handling enquiries across digital communication channels
• Proficient in Microsoft Office applications, Co-pilot and basic administrative