Customer Service Manager - Toa Payoh

placeToa Payoh scheduleFull-time calendar_month 
Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry
  • Selling of products and services
  • Communicating with customers via telephone, WhatsApp, face-to-face, social media and email
  • Handle POS system and collecting payments
  • Handling customer’s feedbacks
  • Assist marketing team
  • Improving customer service procedures, policies and standards

REQUIREMENTS:

  • Team player
  • Excellent verbal and written communication skills
  • Possess strong interpersonal, efficiency & organisational skills
  • Multi-tasking capabilities and willingness to go for the extra mile
  • Able to converse in English
  • Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period
  • 5.5 days work week

Base Salary $2000 - $3000 depending on expereience

Plus commissions

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