[ref. u09205000] Bukit Merah - Senior Manager, People Development (Technical Learning Partner)

You'll co-develop a strategic roadmap to enhance technical capabilities, working with business leaders and aligning with the Emerging Technology Guild for future needs.

Key Responsibilities:

Technical Training Design and Development:

• Collaborate with business stakeholders and subject matter experts (SMEs) from Singtel Digital InfraCo (DICo) to identify technical training needs to meet the business objectives.
• Work with business stakeholders to design structured technical training plans and programmes for employees, covering core technical domains and emerging technologies.
• Design and develop effective technical capability development roadmaps to address technical recertification, technical skills refresh and upskilling needs.
• Stay current on emerging technologies and industry trends to ensure training programmes are impactful.

Competency Management:

• Co-create digital and emerging technical competency frameworks in partnership with business stakeholders.
• Develop and implement skills assessment to measure employee skills and identify competency gaps.
• Collaborate with business stakeholders to address competency gap areas for their workforce.
• Instil a culture of learning where managers and staff develop personalized learning pathways based on skills assessment results to address individual skill development needs.
• Work with the team to design and curate learning and career progression pathways for employees aligned to current and future technical competency framework.
• Track, evaluate and report the overall effectiveness of competency management initiatives.

Programme Delivery and Support:

• Co-design (with SMEs and external providers) technical training programmes in engaging and interactive formats (e.g., instructor-led sessions, online modules, blended learning).
• Support DICo in learning programme collaborations with IHLs and industry training providers.
• Support the operations of Sustainable AIDC Academy by Nxera and AI Acceleration Academy to train and upskill our existing workforce.

Trusted Partnerships:

• Build and maintain strong relationships with internal stakeholders (SMEs, business leaders, learners) to understand their needs and ensure the learning interventions drive impact.
• Establish partnership with external vendors and industry experts to stay abreast of emerging technologies and best practices in technical capability development.
• Foster a collaborative learning environment where internal and external knowledge is shared/leveraged within the Singtel Group ecosystem to continuously improve technical capability development approaches.

The ideal candidate should have/be:

• A degree from a recognized university and IHRP certification.
• Minimum 10-12 years’ work experience, including 3-5 years in technical capability development and designing technical competency maps.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication and negotiation skills with sharp business acumen.
• Proficient in planning, organising and operationalising development strategies.
• Excellent interpersonal and collaboration skills.
• Ability to work independently, manage multiple projects and meeting deadlines.
• Passionate about learning and development, with a commitment to continuous improvement.
• Skilled at engaging, influencing and building relationships with senior stakeholders and stakeholders across all levels in a fast-paced environment.
• Analytical, resourceful, result-focused, innovative and meticulous.