Front Desk Agent (Hotel)
JEWEL CHANGI AIRPORT HOTEL PTE. LTD. Bedok Permanent
Main Responsibilities
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.
Kanry SearchGeylang, 4 km from Bedok
Job Summary:
We are seeking Front Desk Officers to join our hotel teams. This role involves welcoming guests, managing room bookings, and supporting the daily operations of the front office to ensure a smooth and professional guest experience.
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