Director of Food and Beverage

• Oversees the business performance of all the Food and Beverage (F&B) outlets and Banquet in line with Annual Business Plan and Budget.
• Has extensive F&B knowledge but strong in specialised authentic Cantonese Cuisine.
• Lead and engage with the Outlet Managers to drive and maximise revenues and profits with excellent customer service and engagement.
• To work closely with the Assistant Director of Marketing and Communications on the market needs and trends to drive business.
• Create and execute plans and promotions to enhance outlets sales and profitability.
• Be accountable and ensure that each F&B outlet and Banquet is managed successfully as an independent profit centre.
• To monitor all costs and recommend measures to control them.
• Keep abreast with new F&B products and concepts to maintain niche and competitiveness.
• Maintain, develop and improve image of all the F&B outlets in terms of customer service, quality of food and beverage and dining ambience.
• Aware of current and future impacts on the business and plans hotel business strategy.
• Seek constant innovative ways to improve business operations and revenue.
• Strives to ensure and establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquires of food, beverage and service.
• Manage staff overall development and well-being
• Ensure that the outlet team projects a warm, professional and welcome image and service levels.
• Ensure the Outlets adhere to the relevant SOPs, including Corporate Governance.

• Has at least 8 to 10 years relevant experience in Hotel Food and Beverage with a proven track record in similar capacity.
• Specialised in authentic Cantonese Cuisine is essential.
• Self-driven, excellent communication, organisational and leadership skills.
• Strong business and financial acumen to drive revenue.
• Good computer literacy skills

**We regret to inform that only shortlisted candidates would be notified. **