Bank Customer Service Officer (Night shift)
PERSOL Changi Temporary
Customer Service Officer (Call Centre)
Location: Changi / Jurong East (Need to be open to both locations for 3 months training period)Contract: 12 Months (renewable / convertible) - 3 months training
Working Days: 4 weekdays + 1 weekend
Working Hours: Any 8 hours between 1PM to 12 Midnight; example 1PM to 10PM or 2PM to 11PM or 3PM to 12AM
Salary: Up to $3,600 + Shift Allowance
Job Description:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.
Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
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