Customer Service Officer (Call Centre I Bank I Up to 3K) - Geylang
Adecco Geylang Temporary
The Opportunity
EA License No: 91C2918
- This is an exciting opportunity to work for one of the leading banks.
- It is an opportunity for an experienced Customer Service Officer to join their team
MNC|Bank
The Job
We're hiring customer-focused individuals to join our client's Contact Center team. If you enjoy helping people, solving problems, and working in a fast-paced environment, this role is a great fit.- Answer calls from the public and provide first-call resolution for queries and issues.
- Work closely with support and product teams to resolve requests quickly.
- Make outbound calls to users who request callbacks.
- Handle emails and chatbot responses as assigned.
- Ensure all incidents are properly documented, tracked, and followed up.
- No experience required
- Prior experience in call centres or customer service is highly preferred
- Comfortable to be in a call centre role
- Committed and focused
- Strong communication skills
- Adaptable and a fast learner
- Strong customer centricity
- Willing to work in shifts, on weekends and PHs
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: CSO
- Only shortlisted candidates will be contacted
EA License No: 91C2918
Personnel Registration Number: R25138923
Hey RocketBedok, 4 km from Geylang
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AdeccoToa Payoh, 4 km from Geylang
The Opportunity
• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Customer Service Officer to join their team
MNC|Bank
The Job
We're hiring customer-focused individuals to join our...