Customer Service Officer [ 5 days / FMCG ]
One Vogue Pte. Ltd. Jurong East Full-time
Customer Service Officer
Location: Jurong
5 days (Rotational Basis)- 30am - 6.00pm
Basic Salary: $2400 - $2600
Responsibilities- Handle customer inquiries, orders, and complaints via phone, email, and chat.
- Process orders accurately and ensure timely delivery.
- Provide product information and support using strong product knowledge.
- Resolve customer issues while maintaining positive relationships.
- Record all customer interactions in the CRM system.
- Coordinate with internal teams to address customer needs.
- Collect and report customer feedback for improvements.
- Identify and help resolve recurring customer issues.
- Knowledge in CRM Software
- Customer-service oriented
- Familiar with invoicing processes and handling orders via WhatsApp
Click on the Apply Button and we will be reaching out to you.
Randy Lee R1878689 | One Vogue Pte Ltd 19C9629
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