Jurong West - Customer Service Assistant Officer

apartmentMCI CAREER SERVICES PTE. LTD. placeJurong West scheduleFull-time calendar_month28/10/25

Customer Service Assistant Officer

Job Summary:

Salary up $2500 - $3000
Working Days: 5 days work week
Working Location: Tanglin Mall / Seletar Mall / Great World Mall
2-3 months Bonus + $2500 Flexi Benefits
18days Annual Leave

Job Responsibilities:

Managing and handling all customer service-related matters at Customer Service Counter
Maintaining high level of customer service standards
Handling enquiries and feedback from shoppers and tenants
Bring the brand ambassador of the mall, promoting the Great Rewards loyalty program and related activities
Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
Handle administrative duties and any other ad-hoc duties as assigned

Job Requirements:

Minimum GCE N Level qualification
Minimum 1 year of working experience in a relevant customer service role
Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
Customer-oriented with good communication and interpersonal skills
Able to work in fast paced environment and has passion for service excellence
Able to work on rotating shifts, including weekends and Public Holidays

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Yong Jia Wen

Registration Number: R25146805

EA License No: 13C6730 (MCI Consulting Pte Ltd)

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