Operations & Maintenance Manager

Job Summary

The Operations & Facilities Maintenance Manager is responsible for ensuring the school’s facilities, infrastructure and operational services are safe, efficient and well-maintained to support teaching and learning excellence. The role oversees daily operations, preventive maintenance, vendor management and compliance with regulatory and safety standards, while driving continuous improvement in service delivery, cost efficiency and sustainability.

1. Facilities & Maintenance Management

• Oversee the day-to-day operations and maintenance of all school buildings, classrooms and infrastructure.
• Develop and implement preventive and corrective maintenance programmes.
• Ensure all M&E (Mechanical & Electrical) systems are functioning optimally.
• Manage asset lifecycle planning, repairs and replacement schedules.

1. Operations Management

• Ensure smooth operational readiness of school facilities for academic and non-academic activities.
• Oversee cleaning, security, landscaping, pest control and general services.
• Support school events, examinations and special programmes with operational setup.

1. Vendor & Contract Management

• Manage service providers and contractors to ensure quality, cost-effectiveness and SLA compliance.
• Lead procurement processes including sourcing, evaluation and contract negotiations.
• Monitor vendor performance and drive service excellence.

1. Compliance, Safety & Risk Management

• Ensure compliance with all regulatory requirements (e.g., fire safety, workplace safety, building codes).
• Act as the key liaison with authorities and external auditors.
• Lead workplace safety initiatives and ensure adherence to WSH standards.
• Develop and maintain emergency response and business continuity plans.

1. Budgeting & Cost Control

• Prepare and manage facilities and operations budgets.
• Track expenditures and implement cost optimisation initiatives.
• Provide regular reports on budget utilisation and cost-saving measures.

1. Sustainability & Process Improvement

• Drive sustainability initiatives (e.g., energy efficiency, waste reduction).
• Identify and implement process improvements to enhance operational efficiency.
• Support digitalisation initiatives for facilities management where applicable.

• Degree/Diploma in Facilities Management, Engineering, Building Services or related field
• Minimum 10 years of relevant experience, preferably in education
• Experience managing vendors, contracts, and budgets

• Strong knowledge of building systems (M&E, HVAC, fire safety)
• Familiarity with local regulatory requirements (e.g., BCA, SCDF, WSH)
• Experience in preventive maintenance planning

• Proactive, hands-on, and solutions-oriented
• Strong organisational and problem-solving abilities
• Ability to work in a dynamic and fast-paced environment