Operations Manager - Toa Payoh
Are you a high-performing operations leader ready to take full ownership of a complex, high-profile venue? 1-Group is seeking an exceptional Operations Manager to lead one of our most iconic flagship outlets, which houses multiple business units under one roof — from premium dining and bar concepts to event spaces and lifestyle experiences.
About the Role:
This is a fully hands-on operations leadership role. You will be responsible for overseeing all facets of venue performance — including service excellence, team leadership, cost control, and administrative operations — across every business unit within the outlet.From the front lines to the back office, your impact will be direct, visible, and vital.
What Makes This Opportunity Unique?
Candidates with a proven track record of operational success will be positioned for accelerated career growth, with a clear pathway toward multi-outlet or group-level leadership within one of Singapore’s most forward-thinking lifestyle collectives.
At 1-Group, we embrace a Collective Leadership model that champions:
- Ownership with autonomy — we empower our leaders to make bold decisions
- Performance-driven growth — merit is recognized, celebrated, and rewarded
- Cross-functional exposure — our leaders collaborate across brands and disciplines
- Leadership development — you grow as the business grows, with continuous mentorship
Key Responsibilities:
- Oversee full-spectrum operations across all business units within the outlet
- Lead, coach, and develop department heads and service teams
- Ensure operational efficiency, profitability, and compliance
- Manage administrative functions: scheduling, reporting, budgeting, procurement
- Champion service innovation and elevate guest experience standards
What We’re Looking For:
- 5+ years of operational leadership in hospitality, ideally in a multi-outlet or multifunctional venue
- A track record of driving performance and team culture
- Strong financial, organizational, and administrative skills
- A dynamic, hands-on leader who thrives on responsibility and growth
Be the Leader Behind One of Singapore’s Iconic Venues
If you’re ready to lead with vision, operate with excellence, and grow into the next stage of your career, we want to hear from you.