Operations Manager
Toa Payoh Full-time
Your primary responsibilities include, but are not limited to:
- Assisting in daily operations and administrative support
- Supporting the management of café and dessert shop operations, including staff coordination, inventory control, and customer service
- Assisting in the coordination and execution of tasks related to the education department
- Enhancing customer experience and operational efficiency
- Supporting other ad-hoc duties as assigned by the company
Requirements:
Education & Experience: Degree in Business Administration, Hospitality Management, or a related field preferred
Minimum 2 years of experience in operations, preferably in F&B and Education industriesExperience in team supervision, customer service, and inventory management
Skills & Competencies: Strong organizational and multitasking abilities
Excellent communication and interpersonal skillsGood leadership and staff coordination capabilities
Problem-solving and decision-making skills
Basic knowledge of administrative procedures
Proficiency in Microsoft Office (Excel, Word) and POS systemsPersonal Attributes: Detail-oriented with a proactive attitude
Flexible and adaptable to changing prioritiesAble to work independently and as part of a team
Strong customer-oriented mindset
Willing to work on weekends or public holidays, if required
Other Requirements: Knowledge or experience in supporting educational programs is a plus
Ability to handle ad-hoc tasks and work under pressure.
HYSSESToa Payoh
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