IT System Analyst / Programmer - Tampines

Job Description:

• Assist IT Manager on IT project pipeline management and SDLC fulfilment; participate IT project planning by factoring priority*difficulty*availability matrix
• Review IT project and change requests, maintain IT project master lists, periodic update and report project accomplishment, progress and status
• Assign IT request reference, review business process flow change, perform first level IT risk and dependencies evaluation and liaise with requestor and DevOps team
• Support and deal with 42Q support team for new error types, knowledge transfer to IT support team and establish SOP for common 42Q issue handling.
• Converting customer and internal business requirements into functional spec and assist solution related to various manufacturing and business systems.
• Report to business stakeholders for IT project and change management progress, contribute to IT solutioning and backup system development
• Identify system gap and dependencies by perform system analysis, assist to perform SIT and coordinate UAT with business owners, assure IT deliverables for quality
• Coordinate with HQ SAP/B2B/GSCM/WMS, etc. IT team for issue root cause analysis, perform analysis, conduct testing and liaise them with business team.
• Work with support/development team for issue root cause analysis and bug fixes

Job Requirement:

• Bachelor’s degree holder in IT domain; Diploma holders will be considered if candidate has good working experience
• Experienced in cyber security area, OS hardening, security log review, risk mitigation, etc.
• Experienced in IT network administration, system administration on top of office administration
• Minimum working experience of 3 years and above
• Possess strong analytic and problem solving skill is the essential
• This role requires liaison work between several Chinese counterparts, customers and HQ. Proficiency of Mandarin is essential and required