System Analyst - Tampines

Job Responsibilities:

Central Banking & Devt Platforms Div

Sitting within Information Technology Department, the Systems Analyst is responsible:

• Manage the technical requirements and technical design aspects of the project.
• Analyse the Authority’s needs, scope the problem and develop technical use case to address the problem.
• Map and review the business requirements to technical design.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the Authority’s needs.
• Work with the Authority’s users to ensure smooth deployment and adoption of new solution

1. Technical Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.
2. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop use case.
3. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
4. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
5. Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

1. Writes clearly and articulate technical documentation.
2. Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.
3. Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
4. Assists with the documentation of technical design, specification, and technical solution.
5. Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.
6. Gather user feedback to update and improve documentation content.
7. Maintains document repositories used by project teams and assists with project documentation as needed.

• Tertiary Education in relevant fields is preferred.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Analytical, conceptualisation and problem-solving skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Cloud Technologies, Container Technologies, and Knowledge Management.
• Knowledge in Singapore government securities will be an added advantage.
• Knowledge of Singapore Authority procurement and governance processes will be an added advantage.
• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.