[ref. o50591201] Remote Clinic Insurance Claim Assistant - Toa Payoh

About the Role

We are seeking experienced Clinic Assistants with strong expertise in handling insurance claims for variety of healthcare services, including surgery and outpatient specialist cases.

This is a remote role, giving you the flexibility to work from home while supporting multiple clinics in streamlining their insurance claim processes.

• Accurately prepare, process, and submit insurance claims (surgery and outpatient specialist) to relevant insurers.
• Review medical reports, invoices, and supporting documents to ensure claims are compliant with insurer requirements.
• Liaise with clinics, patients, and insurance companies to follow up on claim status and resolve any discrepancies.
• Provide guidance to clinics on claim procedures and best practices to ensure smooth processing.
• Maintain accurate records and documentation of claims handled.

• At least 2–3 years of experience as a clinic assistant or in a similar role with direct involvement in insurance claim processing.
• Strong knowledge of surgery and/or outpatient insurance claims procedures in Singapore.
• Familiarity with common insurers’ platforms and requirements.
• Excellent communication and problem-solving skills.
• Highly organised, detail-oriented, and able to work independently.
• Comfortable with remote work tools and maintaining professionalism in a virtual setting.