Customer Service Representative - Tampines - ref. o08822519
Ji-Move Tampines Full-time
- Education & Experience
- High school diploma or above; college degree preferred.
- 1+ years of customer service or related experience is an advantage.
- Skills & Abilities
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to handle multiple tasks and work under pressure.
- Proficient in Microsoft Office and familiar with CRM systems.
- Personality & Attitude
- Positive, patient, and professional attitude.
- Strong teamwork spirit, but also able to work independently.
- Detail-oriented with good organizational skills.
- Responsibilities (Brief Overview)
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Provide accurate product/service information and resolve customer issues effectively.
- Maintain customer records and follow up on cases until resolved.
- Gather customer feedback and relay it to relevant departments for improvement.
Ji-MovePasir Ris, 3 km from Tampines
1. Education & Experience
• High school diploma or above; college degree preferred.
• 1+ years of customer service or related experience is an advantage.
2. Skills & Abilities
• Excellent verbal and written communication skills in English...
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