Customer Service Representative - Pasir Ris

apartmentJi-Move placePasir Ris scheduleFull-time calendar_month 
  1. Education & Experience
  • High school diploma or above; college degree preferred.
  • 1+ years of customer service or related experience is an advantage.
  1. Skills & Abilities
  • Excellent verbal and written communication skills in English (additional languages are a plus).
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to handle multiple tasks and work under pressure.
  • Proficient in Microsoft Office and familiar with CRM systems.
  1. Personality & Attitude
  • Positive, patient, and professional attitude.
  • Strong teamwork spirit, but also able to work independently.
  • Detail-oriented with good organizational skills.
  1. Responsibilities (Brief Overview)
  • Respond to customer inquiries via phone, email, and chat promptly and professionally.
  • Provide accurate product/service information and resolve customer issues effectively.
  • Maintain customer records and follow up on cases until resolved.
  • Gather customer feedback and relay it to relevant departments for improvement.
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