Business Planning & Operations Assistant Manager

BUSINESS PLANNING & OPERATION ASSISTANT MANAGER

Reporting to the Business Development Manager, the Business Planning & Operation Assistant Manager will support business growth through commercial analysis, business planning, product management and continuous improvement initiatives. The role is expected to act as a business partner to management by identifying opportunities, recommending solutions and driving initiatives that improve business performance.

Key Responsibilities

• Analyze sales, inventory, customer and product performance data to identify trends, risks and business opportunities.
• Develop actionable recommendations to improve sales performance, profitability, inventory efficiency and customer experience.
• Support management reviews through preparation of business insights, reports and performance dashboards.
• Participate in business planning activities and support implementation of strategic initiatives.

• Manage assigned product categories and monitor product performance against business objectives.
• Evaluate product line opportunities and support expansion of product offerings based on market and customer needs.
• Work closely with suppliers and internal stakeholders to improve product availability, cost competitiveness and overall business performance.
• Support pricing reviews, product positioning and commercial initiatives.

• Identify operational inefficiencies and recommend process improvements to enhance productivity, accuracy and customer service levels.
• Lead or participate in cross-functional improvement projects and business transformation initiatives.
• Drive adoption of reporting tools, automation opportunities and workflow enhancements.

• Monitor inventory health, stock availability and demand trends.
• Recommend actions to optimise inventory levels, reduce stock risks and improve replenishment planning.
• Review slow-moving inventory and propose corrective actions to improve inventory turnover.

• Partner with Sales, Customer Service, Logistics, Finance and suppliers to resolve business issues and support business objectives.
• Influence stakeholders through data-driven recommendations and business insights.
• Coordinate cross-functional initiatives and ensure timely execution of agreed actions.

• Degree in Business, Supply Chain, Engineering, Data Analytics, Economics or related disciplines.
• Minimum 3–5 years of relevant experience in Business Operations, Commercial Operations, Category Management, Product Management, Demand Planning, Business Planning or Business Analysis.
• Demonstrated ability to analyse business data and translate findings into actionable recommendations.
• Experience driving process improvements, business initiatives or cross-functional projects.
• Strong business acumen with the ability to understand commercial and operational impacts.
• Advanced Microsoft Excel skills; Power BI, Tableau or data visualisation experience is advantageous.
• Strong communication, presentation and stakeholder management skills.
• Ability to work independently, challenge existing practices constructively and influence decision-making.

Success Profile

• Thinks beyond daily operations and focuses on business outcomes.
• Is comfortable challenging assumptions and proposing improvements.
• Demonstrates ownership and initiative in solving business problems.
• Uses data to support recommendations and decision-making.
• Has the potential to progress into broader business management responsibilities in the future.

• Clear development pathway towards management roles
• Exposure to business operations, data analysis, and supplier management
• Opportunity to contribute to business improvement initiatives