Factory Order Fulfillment Executive

Factory Order Fulfillment Executive (37524)

Salary: S$4,000 - S$6,000

Our client is the market leader in semiconductor test systems and equipment. As part of its continued growth in Singapore, they are seeking a dedicated and detail-oriented Factory Order Fulfillment Executive to support manufacturing and supply chain operations.

The Factory Order Fulfillment Executive plays a critical role in ensuring smooth and accurate execution of customer and manufacturing orders across the supply chain. This position is responsible for end-to-end order management, shipment coordination, supplier communication, and process optimization to support operational efficiency and customer satisfaction.

• Manage and execute customer and factory orders accurately and efficiently, from order entry through delivery fulfillment.
• Monitor order status and backlog closely, proactively addressing delays, shortages, or fulfillment issues with internal stakeholders.
• Coordinate with third-party logistics providers, freight forwarders, and warehouse teams to ensure timely shipment and delivery.
• Liaise with suppliers to resolve purchase order discrepancies, shipping document issues, damaged goods, or delivery concerns.
• Prepare and process shipping, import/export, and trade compliance documentation accurately and in accordance with regulatory requirements.
• Act as the key escalation point for order fulfillment and shipment-related operational issues.
• Analyze current fulfillment workflows and identify opportunities to improve operational efficiency, accuracy, and turnaround time.
• Support continuous improvement initiatives and contribute to supply chain optimization projects.
• Maintain accurate records and data within ERP systems and internal reporting tools.
• Collaborate cross-functionally with procurement, logistics, finance, manufacturing, and customer service teams to ensure smooth operations.

• AWS: 1 month
• Global Bonus (Depending on Company & Individual Performance)
• Annual Leave: 18 Days (Up to 21 Days)
• Medical Leave: 14 Days
• Medical Benefits & Insurance

• Bachelor’s Degree in Business Administration, Supply Chain Management, Finance, or a related field.
• At least 3-5 years of experience in order fulfillment, supply chain operations, logistics coordination, or business process functions within a manufacturing or semiconductor environment
• Excellent communication in English and Mandarin to liaise with English and Mandarin speaking counterparts
• Experience in process improvement, workflow optimization, or operational efficiency initiatives is a must
• Good understanding of supply chain operations, logistics processes, and quote-to-cash workflows.
• Familiarity with import/export procedures and trade compliance documentation.
• Proficient in ERP systems (especially Oracle ERP)
• Strong analytical, problem-solving, communication, and coordination skills with the ability to be self-motivated and able to work independently in a hybrid work environment.
• Comfortable with sole contributor role

• Experience working in a semiconductor MNC company
• Advanced Microsoft Excel skills, including Pivot Tables and Macros.
• Familiarity with Power BI, reporting tools, or Robotic Process Automation (RPA) tools will be an added advantage.

We regret that only shortlisted candidates will be notified.

Recruitment Licence: 12C5051