[ref. e01741118] [HOUGANG] Part-time Customer Service Executive - Serangoon

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Ensure safety and well-being of students
• Deliver excellent customer service
• Meet brand standards (image and presentation, safety and hygiene)
• Establishing excellent rapport with students and customers
• Ensuring a positive and nurturing learning environment
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Proper and timely record keeping

Requirements:

• Permanent part-time
• Min 6 months commitment
• 2 weekdays availability
• Working hours will be discussed further during the interview
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Willing to travel (locally)
• Working location: 988 Upper Serangoon Road, #01-30 Stars of Kovan, Singapore 534733

Benefits:

• Promotion to permanent employee

Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

Please email your resume to [email protected].