Toa Payoh - Community Manager

About Us

The Chic Sanctuary is a boutique co-living company redefining luxury rental experiences in Singapore. We’re passionate about creating beautiful, functional homes for modern professionals and students.

Role Overview

You will help ensure our properties are well-maintained, residents are supported, and operations run smoothly behind the scenes.

Key Responsibilities

• Assist with day-to-day property operations and logistics across one or more co-living locations.
• Help track and follow up on maintenance requests, service issues, and vendor appointments.
• Maintain property checklists and ensure timely completion of tasks like inspections, inventory checks, and repairs.
• Support move-in/move-out processes including performing room assessment and condition report, room preparation and turnover coordination.
• Conduct onsite and host room viewings for potential tenants.

• Schedule and confirm appointments with cleaners, handymen, contractors, and other service providers.
• Follow up on open work orders and ensure issues are resolved quickly and to standard.
• Keep updated logs of maintenance work and vendor activity.
• Assist in sourcing of appliances/ furniture house items for replacement or for new premise set up.

• Serve as a friendly point of contact for residents regarding minor requests, questions, or operational concerns.
• Escalate issues appropriately when required to the Management.
• Help facilitate smooth onboarding of new residents from an operational standpoint.
• Attend to lockouts at the various locations

• Update property records, maintenance logs, and inventory lists.
• Assist with basic budgeting tasks such as tracking receipts, vendor invoices, and petty cash expenses.
• Support internal reporting with photos, notes, and data entry.

• Successfully Completed Junior College (GCE A-Levels), polytechnic or equivalent
• Fluent in written and spoken English
• Strong organizational and multitasking skills.
• Clear communication skills—both written and verbal.
• Reliable, proactive, and adaptable in a fast-paced environment.

• Currently pursuing or having completed a Diploma/Degree in Real Estate, Property Development, Facilities Management, Hospitality or equivalent is preferred, but not compulsory.
• Holding a Driver License is an advantage
• Fluency in a second language is an advantage

• Previous experience in administration, co-living, hospitality, or property management is an advantage.
• Basic knowledge of building maintenance is an advantage.
• Cultural Sensitivity - Respect and understanding of diverse backgrounds, lifestyles, and preferences to enhance inclusivity and service quality.

• Entry point into a fast-growing industry with room for career advancement.
• Competitive compensation and learning opportunities.
• A collaborative team and vibrant company culture.
• Flexible work environment and a mission-driven organization.

• To apply, please send your resume and cover letter to manager@thechicsanctuary.com.