Customer Service Officer - Jurong West

apartmentCasa Holdings placeJurong West scheduleFull-time calendar_month 

Job Responsibilities:

  • Perform daily cash collection from service staffs
  • Update service collection into CSM & ERP
  • Print daily service collection report for Service Manager or Senior Technical Supervisor signatory
  • Submit daily cash & collection report to Finance Department
  • Update spare part used in daily jobs into CSM
  • Update job status into CSM
  • Scan daily job sheet and upload to server
  • Respond to enquiries via email and phone
  • Submit quotation to school for any service request
  • Help spare part team to count stock during annual stock take.

Qualifications:

  • Possess at least ‘O’ , ‘N’ level & ITE or equivalent relevant work experience.
  • At least 1 year working experience in related environment.
  • Proficient in MS Office Applications.
  • Detail-Oriented, Passionate and Energetic team player.
  • Polite, Patient and Strong Customer Service Skills
  • Call-centre / Customer service experience will be an added advantage.
  • High level of fluency in written and spoken English
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