Customer Service Officer - Enrichment Centers

Company Benefits & Incentives

Career Progression Opportunities!

Attractive Salary Package

Customer Service Officer/Coordinator - Enrichment Centers / Jurong East / Education industry

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

• Arrange replacement lessons for students, and appointments for parents, Centre
• Management or teachers.
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

Gan Kai Le | R23112683