Ocean Freight Officer (Export)

Job Description

Liaison between clients, overseas office/agents and internal department to ensure smooth handling of seafreight shipment

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

• To ensure accurate and timely production of relevant import documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements

• Minimum Diploma or higher
• Knowledge in freight forwarding, import procedure or permit declaration.
• Possesses excellent communication and interpersonal skills.
• Willing to work OT if required.
• Able to perform in fast-paced environment and meet deadlines.
• Able to start immediately or on a short notice
• Possess good analytical skills and team player.
• Able to work with initiative

Working hours: 0815hrs to 1730hrs (Monday to Friday)