[ref. k5594401] Customer Service Executive (Marine Logistics, East) - Geylang

• Communicate proactively with customers regarding shipment statuses, inquiries, and service requests.
• Work closely with the Operations and Sales teams to investigate and resolve customer issues promptly.
• Maintain accurate documentation and ensure timely processing of invoices and records.
• Comply with internal SOPs and service standards, while continuously improving customer satisfaction and service delivery.

Requirements:

• Diploma in Logistics, Supply Chain, or related discipline.
• At least 2 years of relevant experience in marine logistics or freight forwarding.
• Proactive, service-minded, and team-oriented with a high level of integrity.
• Knowledge of import/export documentation and marine logistics processes preferred.
• Able to work independently and effectively with multiple stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

Registration: R1326740