Customer Service Executive

Sales Coordinator in showroom and support team members to complete orders for clients.

Monday to Friday (9am to 6pm)

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

EDUCATIONAL QUALIFICATION/S

Essential:

• Excellent communication skills, both written and verbal English. Verbal communication skills in one other language preferred Ability to provide legible written communication in English.
• Competent with Microsoft office programs

• Must be service oriented
• Significant attention to details and organised
• Demonstrate honesty and integrity in all actions.
• Demonstrate accountability towards responsibilities.
• Develop constructive and cooperative working relationships with fellow Team Members.
• Possess a self-disciplined, highly motivated and energetic personality.