Helpdesk Support Engineer - Sembawang

apartmentES RECRUITMENT PTE. LTD. placeSembawang calendar_month 
We are seeking an Associate Engineer role to support in helpdesk technical support and assistance in our day-to-day training to trainees.
  • 1 year contract under employment agency payroll
  • Work location: Ang Mo Kio / Bedok
  • Basic salary up to $3800 (depend on experience)
  • Mobile Claims capped at $50
  • Upon end of contract, performance bonus up to 1 month basic salary subject to performance and recommendation by PM/RO

Requirement:

  • Singaporean
  • Min Nitec in IT related field
  • At least 1 year of proven experience as a helpdesk or technical support in IT
  • Mandatory Skills in Customer Relationship Management
  • Demonstrated experience in projects is crucial
  • Communication and organizational skills
  • Strong problem-solving and decision-making abilities
  • Customer service experience

Description:

  • Managing Technical calls.
  • Developing and Implementing Technical Strategies.
  • Troubleshooting Technical Issues.
  • Support Technical Training
  • Communication and Interpersonal Skills.
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