Senior Social Worker (Jurong West, Pioneer)

Main Duties & Responsbilities:

• Lead intake and case management for highly complex cases involving multiple risk factors.
• Formulate, implement, and review holistic assessment and intervention plans for individuals and families.
• Evaluate the effectiveness of interventions and ensure timely case closures upon reaching service outcomes.
• Prepare case notes, social reports, and/or documentation in a timely manner.
• Lead staff in responding to crisis situations based on organisational standard operating procedures.

• Provide structured clinical and case management supervision to Assistant Senior Counsellors and/or Social Workers.
• Mentor staff in developing their professional competencies and guide their career progression.
• Support staff in implementing and calibrating their self-care plan.
• Perform practice audits in adherence to practice requirements and standards.
• Facilitate learning sessions and/or trainings to support practitioners in their competency development.
• Implement standards of care, organisational policies, procedures, and programmes.

• Lead the design, implementation, and evaluation of evidence-based groupwork, programmes and/or community development initiatives.
• Conduct environmental scans and community assets and needs assessments to inform strategic service planning.
• Mobilise community resources and lead high-impact community development initiatives across the agency.
• Foster strong partnership and collaboration with stakeholders in delivering timely, relevant and quality services and support to the individuals, families and communities.

Required Skills / Education / Work Experience:

Professional Accreditation: Must be a Registered Social Worker (RSW) with the Singapore Association of Social Workers (SASW).

Experience: At least 6 years of direct practice experience in working with individuals and families with complex needs and risk and safety concerns, and at least 3 years of experience in the supervision of social work and/or counselling professionals.

Training: Training in specialised counselling modalities, supervision, family violence, marital/family work and mental health is highly preferred.

Personal Skills & Attributes:

• Self-motivated with strong influencing and stakeholder management skills
• Able to remain calm, composed and professional under stressful or confrontational situations
• Strong sense of ethics and integrity