Restaurant Supervisor [5.5 days]

• Bukit Timah: 34 Greenwood Ave, S289236
• Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities:

• Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
• Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
• Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
• Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
• Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
• Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
• Supporting the Supervisor and Manager in implementing promotions or new service initiatives

Requirements:

• At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
• Strong communication and interpersonal skills, with the ability to lead by example
• Good organizational skills and ability to multitask in a fast-paced environment
• Positive attitude with a strong sense of teamwork and service excellence
• Basic understanding of food safety and hygiene standards

Benefits For Confirmed Staff:

• Incentive Scheme: 4%, 8%, 12% if sales targets are met
• Staff Meals: Free meals provided during shift
• Night Transport: Taxi claims available for exceptionally late days
• Top Seller Award: Incentives for the highest earner of each month from every outlet
• Wellbeing Benefits: Medical claims included
• Annual Leave: From 7 days onwards (negotiable on case to case basis)
• Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
• Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
• Career Progression: Career path personalisations and growth opportunities
• Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)