Senior IT Manager, Data Lead / Technical Lead (Digital Capability & Innovation)

apartmentFei Yue Community Services placeBukit Merah scheduleFull-time calendar_month15/5/26

As a Data / Technical Lead, you are entrusted with the responsibility to spearhead emerging technology initiatives. Working closely with service groups and other team players, your role is to turn real challenges into practical and user-centered solutions, combining design, technology and data to improve client outcomes and the day-to-day work of our staff.

You are responsible for the build and integration of applications, data pipelines, dashboards, and AI-enabled solutions that align with frontline services and organizational objectives. You will ensure solutions are robust, maintainable, and responsibly deployed, with strong attention to data protection, ethical use of technology, and real-world usability in a social service space.

You are part of the innovation squad, a multidisciplinary team, driving digital and service transformation across frontline services, and shaping next generation tools and experiences for our staffs and the vulnerable communities

Responsibilities:

Tech Exploration and Strategic Alignment

Identify where technology, data and AI can meaningfully improve services and address challenges that align with organizational outcomes
Evaluate technical, data, and integration considerations early in the process
Explore emerging technologies and recommend responsible and practical applications
Identify potential risks and ethical or data related considerations

Technical Architecture and Solution Design

Design secure, scalable, and maintainable solution architectures
Define and document technical specifications and integration requirements
Assess vendor tools or platforms for suitability
Ensure alignment between user experience, technical feasibility and operational practicality

Development, Data Work and Implementation

Lead development efforts with in-house, vendors or other development teams
Conduct technical reviews and ensure adherence to performance, security and quality standards
Oversee functional testing, UAT, and security checks
Manage deployment and successful integration with internal systems

Data Responsibilities

Develop workflows that organize, prepare and maintain data for solution use
Create automated processes to extract, transform, validate and connect data from various resources
Build dashboards and visualizations that help teams glean insights and monitor outcomes

Delivery, Maintenance and Continuous Improvement

Monitor solution stability, performance and adoption post launch
Troubleshoot issues and implement iterative improvements based on feedback
Maintain technical documentation for continuity and knowledge transfer
Ensure long term sustainability through proper updates, version control

Job Requirements:

Bachelor’s degree in computer science, information systems or related technical discipline
At least 5 years in technology roles that involves solution design, digital products, data-enabled work and/or AI related projects
Familiarity working with APIs, cloud platforms and modern solution stacks
Ability to work in data preparation, transformation and creating dashboards or analytical views is preferred
Confident communicator with both technical and non-technical stakeholders
Proactive learner with strong interest in new technologies, data tools and AI applications

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your resume. Please note that we do not accept hardcopy resumes.

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