Toa Payoh - Credit Control Senior Manager (Auto Finance/Secured Loans/$8K) (ID: 677760)
The ideal candidate will possess strong analytical skills, exceptional leadership capabilities, and experience in credit management and collections processes.
Responsibilities:
- Credit Management:Develop and implement robust credit control policies and procedures to mitigate risks associated with credit sales.
Monitor accounts receivable aging reports and identify overdue accounts for follow-up actions.
- Collections Management:Oversee and manage the collections process, ensuring timely collection of payments from customers.
Coordinate with the finance team to reconcile discrepancies related to customer accounts.
- Team Leadership:Lead, mentor, and develop a team of credit control and collections officers, fostering a high-performance culture.
- Customer Relationship Management:Build and maintain strong relationships with customers to facilitate effective communication regarding payment issues.
- Reporting and Analysis:Prepare regular reports on collections performance and ageing for senior management.
- Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and industry standards relating to credit management and collections.
- Collaboration:Work closely with various departments, including sales and finance to align credit control initiatives with overall business goals.
Participate in cross-functional projects and initiatives to optimize operations.
Requirements:
- Degree in Finance, Accounting, Business Administration, or a related field.
- Proven expertise in auto finance, factoring, unsecured lending, and property-backed loans.
- Minimum 5 years in credit control and collections management, with at least 3 years in a supervisory or team lead role.
- Strong understanding of credit management principles, financial analysis, collection techniques and legal compliance.
- Excellent negotiation and communication skills, with the ability to interact effectively with customers and colleagues.
- Ability to lead and motivate a team, fostering a collaborative work environment.
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
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