Business Analyst - eClerx Private Ltd
eClerx Private Ltd Singapore
Responsibilities
Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand.
- Discovery and Requirement Gathering: Conduct discovery sessions with stakeholders to capture business and data requirements.
- CDP Use Case Definition: Define and refine CDP use cases by working closely with business and technical stakeholders.
- MarTech Stack Assessment: Evaluate the maturity of the MarTech stack and assess the current state of CDP readiness.
- Data Ecosystem Evaluation: Analyze the existing data environment to identify architecture gaps and integration opportunities.
- Data Flow Mapping: Create high-level data flow diagrams to illustrate integration points and dependencies.
- Collaboration: Work closely with the client’s internal teams and any System Integrators to ensure seamless data integration and MarTech alignment.
- Marketing Analytics Support: Assist in designing marketing analytics solutions, personalization logic, and user journey frameworks.
- Documentation: Develop and maintain clear and concise documentation of architectural decisions, frameworks, and project outcomes.
- Bachelor’s degree in Marketing, Business Analytics, Information Systems, or a related field.
- Proven experience as a Business Analyst within the MarTech/CDP domain.
- Strong understanding of customer data management and MarTech ecosystem.
- Hands-on experience with CDP platforms, data flow mapping, and data integration strategies.
- Excellent communication and collaboration skills to work with cross-functional teams.
- Analytical mindset with the ability to map business needs to technical solutions.
- Proficiency in documentation and creating architecture diagrams.
About eClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand.
For more information, visit www.eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.We are also committed to protecting and safeguarding your personal data. Please find our policy here: https://eclerx.com/privacy-policy/
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