Security Officer (Hotel)

About Us:

Hilton Garden Inn Singapore Serangoon is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and hotel assets.

Job Summary:

We are looking for a diligent and proactive Security Officer to monitor and manage security operations, maintain a secure environment, and provide exceptional service to our guests.

Responsibilities:

• Monitor team member entrance and conduct regular bag searches
• Control goods pass-out procedure for legitimate items
• Manage contractor access and compliance with health and safety policies
• Check goods received outside office hours
• Maintain key management systems and CCTV monitoring
• Patrol hotel premises regularly
• Support evacuation procedures during emergencies
• Monitor suspicious packages and adhere to bomb/terror threat protocols
• Secure hotel facilities when not in use
• Maintain security logs, investigate incidents, and report maintenance/hazard issues
• Manage undesirable behavior professionally
• Greet and assist guests in the lobby, provide luggage assistance to ensure a warm welcome and smooth check-in/out experience.
• Support hotel operations as required

Requirements:

• Min 2 years of security experience in a hotel or related industry
• Possess a valid Security Officer license in Singapore
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Physical fitness and ability to respond to emergencies
• Familiarity with CCTV systems and security protocols