Customer Service Officer (Banking)
Helius Technologies Changi Full-time
Customer Service Officer (Banking Sector)
Work Timings: Rotational Shifts : Morning and Afternoon Shifts upto 12 AM
Location: Jurong or Changi depending on preferred location and proximity from residenceTraining: First 2 months of training will be conducted at Changi Location.
Job Requirements:- Comfortable with using computer applications and tools.
- Background in customer-facing roles (front or backend) is preferred.
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815Helius Technologies Pte Ltd (EA Licence No: 11C3373)
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PersolkellyChangi
Customer Service Officer (Call Centre)
Location: Changi / Jurong East
Contract: 12 Months (renewable / convertible)
• 3 months training
Working days: 4 weekdays + 1 weekend
Working hours: PM shift
Any 8 hours between 1PM to 12 Midnight...