Night Shift Customer Service Officer (Banking / Call center)

apartmentPersolkelly placeChangi descriptionTemporary calendar_month 

Customer Service Officer (Call Centre)

Location: Changi / Jurong East
Contract: 12 Months (renewable / convertible) - 3 months training
Working days: 4 weekdays + 1 weekend
Working hours: Any 8 hours between 1PM to 12 Midnight; example 1PM to 10PM or 2PM to 11PM or 3PM to 12AM

Basic salary: $2,800 - $3,800 + Shift Allowance

Job Description:

  • Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers’ needs and provide appropriate solutions and attention.
  • Identify cross-sell opportunities during customer interaction.
  • Consistently deliver quality service to our customers to achieve total customer satisfaction.
  • Solicit customers feedback and identify problem trends for improvement actions.

Requirements:

  • Call Centre experience is an advantage
  • Great interpersonal & positive attitude
  • Proficient in MS Office

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

apartmentShilla Travel RetailplaceChangi
To support Shilla’s rapid expansion in Singapore, we are recruiting for Beauty Advisors to join our growing family. The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service...
apartmentSHILLA TRAVEL RETAIL PTE. LTD.placePasir Ris, 5 km from Changi
To support Shilla’s rapid expansion in Singapore, we are recruiting for Beauty Advisors to join our growing family. The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service...
apartmentManpower Staffing ServicesplaceGeylang, 14 km from Changi
The Incident Management Agent requires the ability to act as the point of contact for the company's financial customers with Incident Management Services. They will be accountable for continuously receiving and handling high volume of customer calls...