Field Service Technician

This incumbent will be an active member of the Sales Support Team in Busch Vacuum Singapore Pte Ltd, a wholly owned subsidiary under Busch Holding GmbH.As a Field Service Technician, it is important for this individual to be a TEAM player to support the delivery of high-quality vacuum system solutions.

Responsibilities:

• Responsible for the installation, commissioning, repairing and maintenance job of Company’s products and components at customers’ sites.
• Maintain work quality by providing efficient service and technical support to customers.
• Liaise with customers and internal team relating to technical and service issues.
• Ensure proper documentation and maintenance of service reports and other records.

• Provide product training to customers (as required).
• Ensure that health and safety standards are followed.
• Any other ad-hoc duties as assigned by Service Manager.

Requirements:

• Minimum diploma or above in Electrical/Electronics/Mechanical/Mechatronics Engineering.
• Relevant working experience with electrical/mechanical repair will be an advantage.
• Proficient in Microsoft Office.
• Effective communication skill, analytical and judgemental skills required.
• Self-starter and ability to manage, develop and execute plans and objectives in a timely and effective manner.
• High level of integrity, discipline and self-motivated.
• Able to work independently and in teams.