Head (Business Operations) - Government PSD Experience Preferred

Role summary

The Business Operations team is responsible for ensuring that the organization's operations run smoothly. It has three core functions: Finance, Office Administration and HRM & Talent Acquisition. Head (Business Operations) will supervise a team of 3-4 persons.

The Head of Business Operations will report to the Chief Executive Officer and this role will be based in Singapore.

Key Responsibilities

Finance

With the support of CIG’s external accounting vendor, the Head will oversee key processes pertaining to financial administration:

• Monitor and track expenditure and revenue
• Regular financial reporting
• Payments and invoicing

Develop annual budget in alignment with CIG’s strategy, and support the CEO to prepare budget submissions

Coordinate annual audit process

Develop and maintain financial policies, procurement policies, and internal controls and systems

Review and assess on financial implications in relation to corporate structure

Office Administration

Oversee staff to identify and maintain the office space, ensuring that it continues to be a conducive space for staff to work in.

Oversee the proper procurement and maintenance of physical infrastructure, materials and tools for the office, including IT infrastructure and services

Oversee the development and maintenance of core organisational systems that support efficient business operations, such as the organization’s Customer Relationship Management (CRM) system

HR Management / Talent Acquisation

Oversee the administration of HR processes and policies, including areas that touch on confidential matters. This includes staff recruitment, contract preparation (for employees), staff

onboarding and offboarding, statutory HR reporting, and updating of employee contracts (where relevant and required), leave administration, etc.

Oversee the development and maintenance of key HR-related SOPs, including those for staff onboarding and offboarding, and staff recruitment

Develop HR policies for approval by Senior Management. These could include areas such as wage setting, staff training and development, competency mapping and benefits

Strategic HR planning and management

Handle disciplinary and employee conduct issues

Experience and Qualifications

About 15 years of work experience, with at least 7 covering HRM & TA.

Experience in other corporate functions (i.e. Finance and Office Administration / Corporate Services) would be preferred.

At least five years of prior supervisory experience, with demonstrated ability to lead cross-functional teams

Experience working in Goverment Agencies or Public Service Division would be preferred

Possess at least a Bachelor’s degree or higher from a recognised University

Skills and Aptitudes

Financial acumen and strategic resource planning

Ability to pivot to new and unfamiliar areas

Leadership and people development

Collaborative and proactive with joint solutioning

Qualified applicants may email with updated resume to Daniel Yuan (R1102385)

daniel.yuan@reddothunters.com