Account Manager - Sales

This role is accountable for profitable account growth, account expansion, and high‑quality delivery outcomes, while aligning customer needs with DXC’s portfolio and strategic priorities.

• Manage assigned client accounts, ensuring customer requirements are understood, met, and solutions are delivered effectively.
• Support the development and execution of account strategies to drive sustainable and profitable growth.
• Maintain regular and proactive client engagement, building strong relationships and delivering an exceptional customer experience.
• Collaborate closely with internal cross‑functional teams (delivery, solutioning, finance, and partners) to execute account initiatives successfully.
• Identify and pursue upsell and cross‑sell opportunities to expand the account portfolio.
• Support the preparation and delivery of client presentations, reports, and account reviews.
• Monitor industry trends and customer environments to adapt account strategies and remain competitive.
• Support and mentor junior account management professionals as required.

• Minimum 4–5 years of experience in IT services sales or account management.
• Public sector experience with established networks and relationships is preferred.
• Demonstrated experience in account farming and growth‑oriented account management.
• Strong capability in account and cluster planning, including developing propositions to expand the account or customer cluster.
• Experience in financial planning, forecasting, and pipeline management.
• Bachelor’s degree in a relevant field, or an equivalent combination of education and experience.
• Proven success in account roles, meeting or exceeding revenue targets and strengthening client relationships.
• Strong communication, stakeholder management, and collaboration skills, with the ability to contribute to business growth.
• Continuous learner who stays current with industry trends, technology developments, and market dynamics.

• An advanced degree in a relevant field is an advantage.
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus.